Irish Hospice Foundation

Irish Hospice Foundation

Irish Hospice Foundation

"The Irish Hospice Foundation initiated the Hospice Friendly Hospitals Programme in partnership with the HSE in May 2006. The programme is focused on putting hospice principles into hospital practice.

This pioneering initiative is a first within Irish and European healthcare. We were presented with the challenge of defining job roles which had not previously existed in the hospital system and to identify, find and recruit only the best people into these roles; all within a very short timeframe. We needed a reputable organisation to get involved right from the start; one which could deliver at every stage of the process until we had recruited all the programme team.

We selected the Royal College of Surgeons in Ireland’s Institute of Leadership and Healthcare Management (ILHM) because of their unique standing within the Irish Health services and because the ILHM could offered a wide-ranging skillset comprising competency framework design, recruitment and selection, interview skills, psychometrics and psychological consultancy and evidence-based reporting.

We were encouraged that they listened carefully to our needs, and then designed and consistently delivered to a high standard throughout the process. Their mode of engagement was important to us; their remit covered every area from application form design and handling, through to running a full assessment centre, participation and advice in interviews, and delivering feedback to our new recruits.

The ILHM Consultants on this project, apart from being an interesting group of people, displayed a high work-ethic and were very focused in their approach. The involvement of the ILHM promoted confidence in the programme among the senior staff in the hospitals that we were engaging with. I would have no hesitation in recommending that organisations give serious consideration to the ILHM if they are engaging in any competencybased recruitment process."

Mervyn Taylor, Programme Manager, Hospice Friendly Hospitals